Delivery, Exchanges and Refunds
Delivery and Shipments:
Your Very Garcia purchase will be delivered fully insured by our trusted and trackable couriers and packaged beautifully in a luxe box, nestled under tissue paper.
Buying as a present? You can choose to add gift-wrapping as an extra option for free. This includes: a gorgeous Very Garcia box wrapped in ribbon, tissue paper protecting the item, and a branded bag.
Delivery Fees
Within the UK delivery is £4.75 on orders below £120, and free on orders above £120.
Delivery Times
Deliveries or in-stock items (not bespoke or made-to-order) generally take 1-2 days within UK.
On Sale Items and during Holiday Periods delivery times may vary because of the high volume of orders.
Due to COVID and recent Brexit changes, some orders might take longer to arrive outside of the UK dependent on customs clearance and courier availability.
Taxes & Duties
Taxes and duties are covered by Very Garcia This includes UK only.
Delivery, Exchanges and Refunds
Delivery and Shipments:
Your Very Garcia purchase will be delivered fully insured by our trusted and trackable couriers and packaged beautifully in a luxe box.
Buying as a present? You can choose to add gift-wrapping as an extra option for free. This includes: a gorgeous Very Garcia wrapped in ribbon, tissue paper protecting the item, and a branded bag.
Delivery Fees
Within the UK delivery is £4.75 on orders below £120, and free on orders above £120.
Within Europe, USA, Canada, and HK, delivery is £20 on orders below £400, and free on orders above £400.
For the rest of the world, delivery is £20 on orders below £500, and free on orders above £500.
Delivery Times
Deliveries or in-stock items (not bespoke or made-to-order) generally take 1-2 days within UK.
On Sale Items and during Holiday Periods delivery times may vary because of the high volume of orders.
Due to COVID and recent Brexit changes, some orders might take longer to arrive outside of the UK dependent on customs clearance and courier availability.
Taxes & Duties
Taxes and duties are covered by Very Garcia. For specific questions regarding your country please contact us at dream@verygarcia.co.uk
Track Your Order
All e-commerce purchases are fully trackable and you will receive an email shortly after shipping with tracking information.
Exchange & Returns
Sometimes, you just need to try on your purchases in the comfort of your own home. If you do need to return your Very Garcia jewellery or accessories, you have 14 days from the date you received your online order to exchange or return for a refund.
Just make sure that your items are returned new, unused and are in the same condition as they were when purchased, complete with intact tags and packaging. Please note, tags that have been removed cannot be returned. Returns and exchanges that do not meet our policy will not be accepted and be sent back to you. Gift cards are non-returnable.
Returns and exchanges will be free for items that have also met the free shipping conditions UK
To complete your return or exchange, we require a receipt or proof of purchase.
If you have further questions, please contact us at dream@verygarcia.co.uk
Refunds (if applicable)
Once your online return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at dream@verygarcia.co.uk
Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Item Replacement:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dream@verygarcia.co.uk and send your item to: 4 Barnabas House, Central Street London EC1V 8BY
Where to Ship Returns:
Within the UK: 4 Barnabas House, Central Street London EC1V 8BY
If your items is eligible we will pay for the return shipping costs as well.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For specific questions please contact us.
Very Garcia | Partnership Number:9248068284 | 4 Barnabas House, Central Street London EC1V 8BY. London. UK. | +44 0207 253 2070
Track Your Order
All e-commerce purchases are fully trackable and you will receive an email shortly after shipping with tracking information.
Exchange & Returns
Sometimes, you just need to try on your purchases in the comfort of your own home. If you do need to return your Very Garcia jewellery or accessories, you have 14 days from the date you received your online order to exchange or return for a refund.
Just make sure that your items are returned new, unused and are in the same condition as they were when purchased, complete with intact tags and packaging. Please note, tags that have been rePurchases in store will not be refunded, but can be exchanged within 14 days.
To complete your return or exchange, we require a receipt or proof of purchase.
If you have further questions, please contact us at dream@verygarcia.co.uk
Refunds (if applicable)
Once your online return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at dream@verygarcia.co.uk
Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Item Replacement:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dream@verygarcia.co.uk and send your item to: 4 Barnabas House Central Street. London EC1V 8BY
Where to Ship Returns:
Within the UK: 4 Barnabas House Central Street. London EC1V 8BY.
If your items is eligible we will pay for the return shipping costs as well.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For specific questions please contact us.
Very Garcia | Partnership Number: 9248068284 | 4 Barnabas House, Central Street. London EC1V 8BY UK. | +44 0207 253 2070
